We're Here to Help

Your skincare journey matters to us. Get expert guidance, quick answers, and personalized support from our dedicated team.

Frequently Asked Questions

Quick answers to common questions about our natural soaps and services

Free Skin Consultation

Book a 15-minute virtual session with our skincare experts. Get personalized product recommendations, usage tips, and answers to your specific skin concerns.

Personalized product recommendations
Ingredient compatibility analysis
Seasonal skincare guidance
Follow-up support included
Skincare consultation with expert
15 min
Free Session

Our Quality Guarantee

We stand behind every bar of soap we create. Your satisfaction is our commitment to natural skincare excellence.

30-Day Promise

Not satisfied? Return for full refund or exchange within 30 days

Pure Ingredients

Only natural, sustainably sourced botanicals - no synthetic additives

Expert Support

Personalized guidance from our skincare specialists

Customer Service Awards

4.0/5 Customer Rating
Certified Organic
Cruelty-Free

Wholesale Partnership

Join our network of retail partners and bring natural skincare to your customers

Partnership Benefits

Competitive Wholesale Pricing

Up to 50% off retail prices with volume discounts

Marketing Support

Product displays, brochures, and training materials

Flexible Ordering

Low minimum orders and flexible payment terms

Dedicated Support

Personal account manager and priority customer service

Get Started Today

Visit Our Workshop

See where the magic happens - by appointment only for transparency and quality assurance

Workshop Address

PurePalm Naturals Artisan Workshop
No 11 Engineers avenue, S Kolathur
Chennai, Tamil Nadu 600117
India

Business Hours

Customer Service: Mon-Sat, 9 AM - 7 PM IST

Workshop Visits: By appointment only

Response Time: Email within 24 hours

Live Chat: Mon-Sat, 9 AM - 7 PM IST

Find Us Here

Located in the heart of Chennai, our workshop is easily accessible by public transport.