Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays). During high-volume periods, processing may take slightly longer, but we will keep you updated.
Domestic Shipping
- We currently ship across India via reliable courier partners.
- Standard delivery times: 3–7 business days depending on your location.
- Express delivery (where available) may take 1–3 business days.
- Shipping is free for orders above ₹999; otherwise a small fee may apply (displayed at checkout).
International Shipping
Currently, we do not ship internationally. Please check back soon or contact us for special requests.
Order Tracking
Once your order is dispatched, you will receive an email/SMS with a tracking number and link. You can track your shipment directly on the courier’s website.
Delays
Occasional delays may occur due to unforeseen circumstances (e.g., weather, courier strikes, festivals). We appreciate your patience and will assist you if delays happen.
Contact
For shipping-related queries, please email us at support@purepalmnaturals.com. Our team will be happy to assist you.
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