Privacy Policy

This policy explains how PurePalm Naturals collects, uses, and protects your personal information when you interact with us.

Information We Collect

We collect information you provide directly and information collected automatically when you interact with our site and services.

  • Account & Order Data: name, email, phone, shipping address, order history.
  • Payment Info: processed securely by our payment partners (we do not store raw card details).
  • Usage Data: device/browser info, pages visited, and analytics (helps us improve the site).

How We Use Your Data

We use personal information to:

  • Process and fulfill orders, including shipping and customer support.
  • Communicate order updates, promotions and product news (with your consent for marketing).
  • Improve our website, detect fraud, and comply with legal obligations.

Cookies & Tracking

We use cookies and similar technologies for essential site functions and analytics. You can control cookie preferences via your browser or opt-out where applicable.

Security

We implement industry-standard measures to protect your data. While we strive to secure all data, no online system is 100% secure; please keep your login details private.

Data Retention & Your Rights

We retain personal data as necessary for business and legal purposes. You have the right to request access, correction, portability, or deletion of your personal data. To exercise these rights, contact us using the details below.

Third-Party Services

We share personal information with trusted third-parties (e.g., payment processors, couriers, analytics providers) only to the extent necessary to perform services on our behalf.

Children

Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, contact us to request removal.

Contact Us

For privacy requests or questions:

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